Trade credit insurance: Safeguard your business

Trade credit insurance is a solution that protects companies against the risk of unpaid customer debt, late invoice payment and customer insolvency.
In the event of non-payment, Coface transfers an indemnity that cushions the blow of the loss. It is a type of non-payment insurance for businesses.

Business credit insurance provides 3 vital services to ensure you avoid the risk of customer non-payment: Prevention of unpaid debts including monitoring your debtors; collection management; and – most importantly – indemnification if the customer fails to pay.

Credit insurance means you can prospect with peace of mind without worrying about customers who default. It also help you to secure new financing because banks feel reassured by business credit insurance for companies.

Collecting or managing overdue receivables becomes a thing of the past – guaranteed. When you are covered by trade credit insurance, the only risk of not being paid is if your customer challenges the conformity of the delivery (or the service provided).

Yes: a credit insurance contract is a guarantee against non-payment by your customers or customer insolvency who are being monitored and for all undisputed invoices. The information supplied by the credit insurer keeps bad debters away from buyers who are being monitored. 

You submit a request for your customers to be monitored online using our online platform CofaNet, leaving you to rest easy once we have granted the guarantee: we will come back to you if there is a downturn in your customer's solvency. You make your sales without any intervention from Coface. 

In the event of non-payment, you provide the information in CofaNet and we take over the collection process there and then – whether it’s in the Australia or on the other side of the world. If these steps are not successful after a time-frame agreed in the contract, the compensatory indemnity is paid to you. Everything happens online.  Monitoring and an overdue notification, that’s all… with potentially hundreds of invoices guaranteed as a result.

If you are a small business with a maximum turnover of A$12 million, the EasyLiner solution is made for you: it’s a simple credit insurance contract at an all-inclusive price that starts at A$4,000 a year.

Supplier credit insurance is also called business credit insurance, customer credit insurance, credit risk insurance, bad debt insurance or simply: credit insurance. This type of contract protects you against the risk of non-payment. In a sense it is customer non-payment insurance for businesses.

Export credit insurance is another term to describe trade increase insurance, but specifically refers to covering your export credit. Coface is directly present in over 100 countries and covers over 195 countries worldwide, making us an ideal export credit insurance partner. 
 

If your client is pleading a commercial dispute to avoid paying you, our collection managers will check that they are not acting in bad faith in order to conceal their inability to pay. If the dispute is real and bona fide, we will simply suspend our collection process while we let you settle the dispute within the context of your customer-supplier relationship. The guarantee is reactivated once the dispute has been resolved, and the invoice can be indemnified if the customer is unable to settle it.